Attention, Internet Explorer User Announcement: Jive has discontinued support for Internet Explorer 7 and below. In order to provide the best platform for continued innovation, Jive no longer supports Internet Explorer 7. Jive will not function with this version of Internet Explorer.

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How did you purchase your product? Where’s your code or serial number?

Prepaid card, product box, or from reseller See the section below: Prepaid card, product box, or from reseller. As a Student or Teacher Edition product See.

As a volume license You can find your serial number on the. As part of Creative Suite 6 (CS6 products) No serial number is required to install or launch a Creative Suite 6 app. Instead, go to the and sign in with your Adobe ID and password. If you have a redemption code, go to.

Sign in with your Adobe ID and password, enter your redemption code, follow the onscreen instructions, and install your product. If you’re installing from disks, enter your Adobe ID when the installer prompts you. (If you began installing before you redeemed your code, cancel, redeem your code, and start again.) ColdFusion Server, Flash Communication Server, or JRun See the section below: ColdFusion Server, Flash Communication Server, or JRun. What do you have? Where’s your code or serial number? A prepaid card Find your redemption code beneath the scratch-off foil on the back of the card. For detailed instructions, see.

A product box Serial Number Find your serial number on the disc sleeve or on the product box. The serial number is a 24-digit numeric code. Note: For Elements products, the serial number is located on the Windows DVD sleeve. Redemption Code Find your redemption code on an insert card inside the box.

The redemption code is a 22-digit alphanumeric code. For detailed instructions, see.

An email from a reseller Find your redemption code or serial number in the email. If you receive a redemption code, see. If you receive a message when trying to install Adobe Creative Suite or Adobe Acrobat, stating that the serial number you are using has been revoked, or is invalid, it is because the serial number you are attempting to use has been blocked by Adobe. Adobe blocks serial numbers that are known to have not been issued by Adobe, or are known to have been used fraudulently by unauthorized sellers to produce counterfeit software. Unfortunately, you may only know the serial number has been blocked for this reason when re-activating or reinstalling Adobe software. To learn more and to resolve this issue,.